Product Warranty

As an authorized seller, WEWATCH offers a 1-year limited warranty on all new, unused WEWATCH products.

As a WEWATCH consumer, you benefit under certain conditions from additional warranties. WEWATCH offers specific consumer warranty benefits which are in addition to, and not instead of, and legal warranties provided by your national consumer law. 

The duration and conditions related to the legal warranties are provided by respective local laws. Except as prohibited by laws or otherwise promised by WEWATCH, the after-sales services shall be limited to the country or region of the original purchase. 

Under the consumer warranty, to the fullest extent permitted by law, WEWATCH will, at its discretion, repair, replace, or refund your product. Normal wear and tear, force majeure, abuse or damage caused by the user's negligence or fault are not warranted. The contact person the after-sale service may be any person in WEWATCH's authorized service network, WEWATCH's authorized service network, WEWATCH's authorized distributors or the final vendor who sold the products to you. If in doubt, please contact the relevant person as WEWATCH may identify. 

Products which were not duly imported and/or were not duly manufactured by WEWATCH and/or were not duly acquired from WEWATCH or a WEWATCH official seller are not covered by the present warranties. As per applicable law, you may benefit from warranties from the non-official retailer who sold the product. Therefore, WEWATCH invites you to contact the retailer from whom you purchased the product. 

Warranty disclaimer for refurbished products: We don't provide any warranty for refurnished or renewed WEWATCH products. Please take note before placing the order. Thanks